![]() And, they will NOT replace the space heaters. The honest, decent thing to do, would have been to replace the units, and thank us for being such good customers? I never heard any further, and never received any replacements. One lady called and admitted that the tapes were torn, and, that, likely, a cord and the receipts had fallen out, but, she still had 1 cord. So, we were within the 3-year warranty, as read on the phone. And who would have bought the space heaters the same day as the rental units? Of course not. That, should have proven that we had been good customers, had bought many units, and the copy of the property, being less than 5 years.proved the purchase to likely be less than 5. (Plus, I had read the receipts on the phone before mailing them.) I took a picture of what was left in the garage (boxes and units), before discarding everything, and made a copy of when the rental units were purchased, which was not yet 5 years. Well, that proves that something was bought, and mailed. Once you mail the receipts.how can they say that they never got it? They claim to have received a cord. To be put through extra mailing expenses, and all that running around for nothing. It is unfair, deceitful, false advertisement. I am angry that the Lasko Company wrote 3-year warranty, and does not stand behind it. I buy in quantity to have extra items in case we need them. So, I do not know if they are a good product, or not. This year alone, we bought 8 Lasko Space Heaters and 6 Lasko fans. They have a site, so I e-mailed them that way. Can't answer a phone during Coronavirus? Online Chat has been attempted numerous times, all to no avail. They do not answer their phone supposedly "due to Coronavirus". One lady said that she could see that things had likely fallen out during shipping. They alleged that they had 1 cord, no receipts. Then, I never received anything, so I called them again. One more expense, but, they would have replaced 2 of the 4 bad units.
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